Reviews for Zen Windows
Customer Satisfaction Is Our Greatest Pride!
We’ve revolutionized the way homeowners purchase windows and have the reputation to prove it. With a 5 Star online rating we know the Zen Windows way has been successful in improving the process. But don’t take our word for it! Hear what some of our customers have to say about their experience working with us.
I loved the ease of getting an estimate from Zen Windows without having to make an appointment or have someone come to my home with a high pressure sales pitch. The process was easy. The information I received helped me choose the windows I wanted and Zen was available with quick responses to any of my questions. I would recommend Zen windows to friends and family.
– Cindy K.
You only get new windows once so I wanted to make sure I did thorough research. It took me about a year to decide and I’m really satisfied and happy I went with Zen Windows. Beginning with their quoting process to the installation and service after, they’ve been extremely professional and responsive. I looked at all the other major brands and this window is extremely high quality and competitively priced. And I didn’t have to spend hours with some salesperson just trying to wear me down. Do your research and I think you will see this is an excellent company and product. I highly recommend Zen Windows.
– Steve P.
Zen Windows was amazing! They were so responsive and helpful through every step of the process. Pricing was extremely transparent and fair and the installation was so quick and clean. We have had no issues whatsoever and love our new windows! Definitely recommend Zen Windows for your next project!
– Kate F.
The people and service from Zen Windows are beyond excellent. I have high expectations for home improvement options and throughout my research for new windows they were consistently at the top for all my requirements. Every single person I came in contact with was kind and more than willing to answer all of my questions. The installation process was seamless and fast! The crew operated like a team that truly takes pride in their skills. The windows are gorgeous and they’ve given new life to my house – bonus points for being great for insulation purposes and minimizing noise from the outside! Thank you Zen Windows for helping me finish this year with an awesome window replacement project.
– Christina R.
From the initial conversation, Zen Windows far exceeded our expectations! We initially quoted having our windows replaced with several larger and well known companies in the area however found that the pricing and level of service we were looking for was perfect with Zen Windows. Estimates were provided quickly with little to no effort on our part and we were updated every step of the way as our custom windows were being built. Installation was very fast and the installers were very knowledgeable and courteous. Should we need any other windows updated, Zen Windows will be our first and only stop. We would highly recommend!
– Sarah K.
I started my window replacement journey traditionally with several hours with the sales guys who didn’t want to leave my place unless I buy their windows for so much $$ I couldn’t believe they were serious. Then I compared Zen Windows with a couple of other companies. So happy I made this choice with the Zen Windows and highly recommend them! The install team did a terrific job: quick, clean, not much talking – I was impressed! It reminded me of a Swiss clock mechanism.
– Lena A.
The Zen Window team is amazing, I wish I could give them 10 stars. I asked for a quote early one morning and the owners called me later that day! The entire process was seamless. Everyone I interacted with were professional and very polite. I will recommend Zen Windows to everyone who has window needs!
– Morgan S.
We needed to replace our windows. The company that put them in 24 years ago went out of business. We were told by a friend to look into Zen Windows. Our first conversation with the owner went very well. He spoke with us about all our options (we had crank out windows and knew we did not want them again). He did not try to oversell us nor make us feel like we had to buy from him. He just gave us all our options, in fact, giving us great information for a second quote. Once we compared two different companies and all that we were looking to get, Zen Windows not only was our best option, but what sold us was the owners’ compassion and understanding during this process. He knew that the replacement of windows were costly to a homeowner and never pushed for more than what we needed. The online ordering made things easy as well. There were no “pushy” salesmen knocking at your door. All we had to do was do a quick measurement of our windows. We also sent pictures. Once the owner received this information, he sent us a quote (again, NO HIDDEN COST were added). He then sent a salesman to do the actual measurements (quote NEVER changed). Once we signed, the windows were ordered. The windows actually came in earlier than we originally thought. The owner had an installation team over within a few days and the installation of the new windows were put in. The crew he sent over to install the windows were FABULOUS! They were kind, polite and cleaned up every mess that went along with the process. I even offered to clean up for them and not for them to worry, but they said it was all part of the job. Very, very impressed. The windows are wonderful, great quality and we have never had any issues. I HIGHLY recommend this company to anyone looking to get windows for a new home or to replace windows. The quality of these windows are great. The customer service was wonderful and the ability to do everything on line and not have a salesman knocking on your door was even better!
– Sandra S.
I don’t know where to start…. these guys are incredible! If you value great customer service at half the cost for essentially the same product as the “big companies” you hear advertising on the radio, then you NEED to call Zen Windows! There is no high pressure sales tactics involved and they are extremely patient. You will NOT be disappointed with a decision to go with this amazing company!
– Gabriel W.
I had 10 windows replaced by Zen Windows. I went to the website and requested a quote based on the number of windows – all triple paned. Received brochures, recommendations, online videos, etc. Never had a salesman come to the house and no pressure. Agreed to the quote via email and the installation manager came by a couple of days later and took measurements. No down payment and payment isn’t due after the windows are installed. A few weeks later I got a call to schedule the install. They look great and the noise reduction, heat reduction, etc. is amazing. Great buying experience and would recommend to anyone looking at new windows.
– David B.
When we moved into our home the house had cheap builder’s grade windows with most seals broken and filled with moisture. On top of bad windows there was lack proper vapor barrier and insulation around the windows. The result was the house was drafty, our air conditioner couldn’t keep up in the summer, and our heating bills were ever growing in the winter. As soon as we started shopping for windows everywhere we looked was high pressure sales strategies trying to push us into financing and products we did not need. In stark contrast our experience with Zen Windows just made everything easy. Clearly stated quotes recommending only what we needed. Their installers were very thorough going well above just installing new windows to include make sure everything was clean when they left, repairing damage caused by the previous windows failure, properly insulating the stud cavity, and a level of professionalism that was refreshing. After replacing the worst windows first we’ve gone back to Zen Windows until all windows have been replaced.
– Daniel S.
Zen Windows did a great job. I obtained multiple estimates before I selected Zen windows and the price and options were the best. One company whose estimate was several thousand dollars more than Zen told me they were selling windows of the same quality, just for more money. They made good suggestions – like making sure the existing window air conditioner unit would still fit with the new window, and frosted glass for the bathroom, but no pressure as to the possible upsell options. Zen was easy to deal with and kept me updated on the status of the windows I’d ordered. They were on time for the installation and installed four windows in a bedroom and bathroom. They cleaned up perfectly, too. I highly recommend using them, and when we decide to replace more windows in our home, we will definitely use Zen again.
– Rachel L.
I was completely overwhelmed trying to figure out what to do about replacing some old and broken windows in my house. I reached out to a few different companies. Zen Windows was the most professional, helpful, and responsive. They helped me understand the various options and approaches I could take (I had several windows to deal with) and made great suggestions. Zen made the whole process incredibly easy. After agonizing for ages over how to deal with my windows, it was a complete relief to hire Zen Windows, who did a great job start to finish.
– Joran P.
My wife and I checked into many other companies before deciding to go with Zen Windows. They were nice and professional from the start but I’ll be honest most of the reason we decided to go with them is the price was great and bonus that it’s a small local business. We couldn’t be happier with our decision, the windows are great quality, look fantastic and were installed in a timely manner. They also installed a front door for us and did an amazing job with that as well. I really have nothing negative to say. If you want windows or doors installed at a great price by a great team call Zen Windows, you won’t be disappointed.
– Michael L.
Really happy with everything Zen Windows did. No sales pitch, really clear quotes that were quickly adjusted whenever I changed my mind on a detail, on time arrivals for initial measurements and the installation, and of course, beautiful windows that work! Their prices are hard to beat- we spoke with 3 other companies before Zen, all had comparable prices, and Zen came in less for each window. I’m not sure why, but I imagine it’s partly due to them not wasting time/money on laborious sales pitches. The crew did say it was an easy install for them. They demoed the windows for me and were very clear on next steps with warranties, etc. They also took time to help us out with another window in our house that is tricky, which was unplanned and appreciated. Once they left, you couldn’t tell they were even here. No mess left behind at all. We are definitely using them for the rest of our window replacements and probably some sliding doors!
– Jessy B.
While researching my window project I read a lot of horror stories about the high-pressure sales tactics used by many of the big window companies, so I decided to go with Zen. Glad I did. Quick, no-hassle online quote, timely communication, happy with the product and the installation. Overall – the process was easy and painless, which is about the best compliment I can give. Thanks again.
– Grey H.
I used Zen for a sliding door install at our old town home – the product quality was top notch, but more importantly, Zen was the epitome of customer service – not one that I’ve seen better to date. When we moved into our new house and had to replace 98 windows (yes, a little painful!), we evaluated a few options from a cost, quality, service perspective. We went with the Zen team and they did not disappoint. One of the most professional and efficient installations (of any trade) that I’ve seen to date. The crews are composed of great folks and they follow up with each installation detail in complete focus – highly recommend!
– Nathan F.
We had Zen Windows install over 30 windows plus a patio door in our house for a complete window replacement. Absolutely one of the most customer-friendly, responsive, attentive, honest, and technically competent businesses we have ever come across in the home improvement and remodeling space. Zen will go out of their way to ensure you are getting the products you are looking for including all the particular features you want (or do not want). Extremely patient and hardworking, and a pleasure to do business with. Their team take meticulous measurements, discuss and cover all the installation details, do a great job at installation, and follow up promptly to take care of any issues. You can see the 5-star ratings all across Yelp, Google, and Angi. They sell and install one of the top products in the window industry and do it at a very competitive price. And they provide a warranty on both the products and labor. Need we say more? Strongly suggest you consider them as one of the vendors you reach out to when you shop and compare options.
– Jordan J.
Awards
About Zen Windows
Buying windows and doors doesn’t have to be a hassle, but more often than not, it’s a stressful, lengthy experience full of half-informed decisions and decidedly nontransparent interactions. When you work with Zen Windows, however, you’ll benefit from our unique stress-free buying process, our experienced and expert sales, installation, and support staff, and much more. We want to make sure window buying is as painless for you as it can be, so you can focus on getting the details right to make your home more beautiful, more comfortable, more efficient, more valuable.
